For Patients & Advocates | No Patient Left Behind

Patient Information and Advocacy

Common questions about emergency care delays and how the No Patient Left Behind fund is working to improve access for every patient.

Healthcare Stories

Podcasts, videos and press coverage about care delays and the people working to fix them.

Visit Media & Thought Leadership

Improving Care Delivery

How delays happen across the system and what drives improvement.

Why are EDs under stress and what are the causes of emergency care delays? What are the causes of hospital admission delays? Why is accountability an important factor in healthcare wait times? What can I do to advocate for a better healthcare system?

Patient Topics

Practical questions about your emergency care visit and finding care.

What services should an ED provide or not provide? What does my Triage score mean? Will I be seen faster if I arrive by ambulance? What is the structure of the ED and the care process for an emergency patient? Why am I in a chair, not a stretcher? What are the care roles of the people I am seeing? Why do I have to repeat my story? What information should I get if I am discharged from the ED? What is an ALC patient and why is this important? Why can't I get a family doctor?